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Coronavirus (COVID-19) update: For information about how our services are providing support during the pandemic, please visit the service pages. Click here for related health and wellbeing resources.

North Yorkshire (Compass REACH)

A free, confidential health and wellbeing service for children and young people aged 9 – 19 (and up to 25 for those with special educational needs or disabilities) who may benefit from receiving early help and prevention work in relation to mild to moderate emotional wellbeing and mental health issues.


We’re a small team of qualified nurses and practitioners who deliver time limited structured one-to-one interventions to children and young people and also facilitate appropriate step-up referrals into specialist services and/or step down to universal provision.

Our dedicated team help young people to make sustainable lifestyle changes in order to improve their long-term health, resilience and emotional wellbeing, reduce risk to themselves and others and equip them to reach their potential


Our service is free, confidential, and voluntary – plus we’ll meet you somewhere that you feel comfortable and safe.

How the service can help you

If you are starting to struggle with aspects of your emotional wellbeing, also known as ‘mental health’, then our caring and dedicated team can offer you either face-to-face or remote support via telephone or video call.

The support we offer involves either meeting face-to-face or remotely support via telephone or video call, we use ‘talking therapies’ (sometimes called ‘therapeutic interventions’) designed to help you cope and understand your issues in a way that’s as unique as you are. We can also suggest useful strategies as to how family members and others close to you might be able to support you at home, but this is something we would talk to you about first.

How you can access the service

You can speak to someone from Compass REACH by ringing us on 01609 777 662 or on our freephone number 0800 008 7452. It’s usually our administrator, Rob, who answers the phone. He’ll ask you a few questions to get started, then one of our team members will call you back to make sure we’re the right people to help.

We operate an open referral system which means that as well as taking self-referrals we also take referrals from parents and carers. Professionals are also welcome to referral but we ask them to complete a referral form, however, we think it’s good to have a chat first so we encourage people to ring to talk over their concerns before completing a referral form.

Opening times

Most of the appointments we offer tend to be between 9:00am and 5:00pm Monday to Thursday, and 9:00am and 4:30pm Fridays – but if these times don’t suit you, just let us know and we’ll see if we can arrange something at a time that’s more convenient to you. We are not open on weekends or bank holidays.

If you require support out of these hours and feel you are in danger or at risk of harm, you can contact the CAMHS Crisis service on the following numbers:

  • If you live in Scarborough, Whitby, Ryedale, York, Selby, Harrogate, Ripon, Hambleton and Richmondshire call CAMHS Crisis on 0800 051 6171 which is available 24/7.
  • If you live in Craven call FIRST RESPONSE (CAMHS Crisis) on 01274 221181 which is available 24/7.
  • Or in an emergency dial 999

If you are looking for support with a substance misuse issue, please contact Humankind on one of the following numbers:

Telephone: 01723 330730 (option 2) or Freephone: 08000 14 14 80 (option 2)

Meet the team

Lisa

Service Manager

Lotty

Team Leader (clinical)

Rob

Administrator

Caroline

Administrator

Jonny

Young People's Practitioner

Melanie

Young People's Nurse

Rachael

Young People's Nurse

Jess

Young People's Practitioner

Rob

Young People's Practitioner

Katie

Young People's Practitioner

Lucy

Young People's Practitioner

Sarah

Young People's Practitioner

Maggie

Assistant Director Universal Services

Help & support

For information about relevant health and wellbeing topics please expand the sections below.

Children

I am aged under 11 years

Young People

I am aged 11-19 years (up to 25 years old with special educational needs)

Parents / Carers

I am a parent / carer

Professionals

I am a professional

Callback request

    To request a call back regarding a new referral to the service, please complete the form below.

    Are you a service user, professional or a carer? Please select one of the following:*
    Service UserProfessionalParent or CarerOther