A free, confidential health and wellbeing service for children and young people aged 9 – 19 (and up to 25 for those with special educational needs or disabilities) who may benefit from receiving early help and prevention work in relation to mild to moderate emotional wellbeing and mental health issues.
We’re a small team of qualified nurses and practitioners who deliver time limited structured one-to-one interventions to children and young people and also facilitate appropriate step-up referrals into specialist services and/or step down to universal provision.
Our dedicated team help young people to make sustainable lifestyle changes in order to improve their long-term health, resilience and emotional wellbeing, reduce risk to themselves and others and equip them to reach their potential
Our service is free, confidential, and voluntary – plus we’ll meet you somewhere that you feel comfortable and safe.
How the service can help you
If you are starting to struggle with aspects of your emotional wellbeing, also known as ‘mental health’, then our caring and dedicated team can offer you either face-to-face or remote support via telephone or video call.
The support we offer involves either meeting face-to-face or remotely support via telephone or video call, we use ‘talking therapies’ (sometimes called ‘therapeutic interventions’) designed to help you cope and understand your issues in a way that’s as unique as you are. We can also suggest useful strategies as to how family members and others close to you might be able to support you at home, but this is something we would talk to you about first.
How you can access the service
You can speak to someone from Compass REACH by ringing us on 01609 777 662 or on our freephone number 0800 008 7452. It’s usually our administrator, Rob, who answers the phone. He’ll ask you a few questions to get started, then one of our team members will call you back to make sure we’re the right people to help.
We operate an open referral system which means that as well as taking self-referrals we also take referrals from parents and carers. Professionals are also welcome to referral but we ask them to complete a referral form, however, we think it’s good to have a chat first so we encourage people to ring to talk over their concerns before completing a referral form.
Most of the appointments we offer tend to be between 9:00am and 5:00pm Monday to Thursday, and 9:00am and 4:30pm Fridays – but if these times don’t suit you, just let us know and we’ll see if we can arrange something at a time that’s more convenient to you. We are not open on weekends or bank holidays.
If you require support out of these hours and feel you are in danger or at risk of harm, you can contact the CAMHS Crisis service on the following numbers:
- If you live in Scarborough, Whitby, Ryedale, York, Selby, Harrogate, Ripon, Hambleton and Richmondshire call CAMHS Crisis on 0800 051 6171 which is available 24/7.
- If you live in Craven call FIRST RESPONSE (CAMHS Crisis) on 01274 221181 which is available 24/7.
- Or in an emergency dial 999
If you are looking for support with a substance misuse issue, please contact Humankind on one of the following numbers:
Telephone: 01723 330730 (option 2) or Freephone: 08000 14 14 80 (option 2)
Meet the team
Hi, I’m Lisa, I have been a Compass service manager since 2013 and am lucky to have a job that enables me to work with such great colleagues who are committed to offering children, young people, families and professionals across North Yorkshire the best support they possibly can. The teams I work with are dedicated to helping children and young people make sustainable lifestyle changes that will improve their long-term health, resilience and emotional wellbeing in order to help them reach their potential.
Hi, I’m Lotty, I am the Team Leader (clinical) for Compass REACH. I qualified as a mental health nurse worked for Compass shortly after. I spent two years out of the service working in both the single point of access and specialist CAMHS services in Suffolk before returning to Compass. I am passionate about young people’s mental health and about ensuring young people access the best support to meet their needs so that they are able to thrive in an emotionally healthy way. Alongside, and prior to my nursing career, I spent many years as a youth worker so enjoy the creative element to the support we offer but also like being able to support and influence mental health services for children and young people in North Yorkshire by amplifying young people’s voices and advocating for those who may otherwise find it difficult to be heard. I hope that everyone who accesses mental health or emotional wellbeing services leaves feeling supported, listened to and positive for the future.
Hi I’m Rob, I am based in the office carrying out the administrative duties to support the team. I am delighted to be part of the team, making a positive contribution to the lives of children and young people across the county.
Hi I’m Caroline I have recently joined Compass REACH as an Administrator and I am delighted to be part of a team that cares for the young people in our area.
“Hi, my name is Jonny and I am a Young Person’s Practitioner for Selby. I am passionate about substance misuse, mental and sexual health. I come from a Youth and Community Development background, were I’ve worked collaboratively with young people in schools, youth clubs and the wider community.”
Hi, I’m Melanie, the Compass REACH young people’s nurse for Skipton and Craven District. I am enthusiastic and passionate about working with young people and in providing support and person centred care, which values the contribution every young person can make, enabling them to improve their health and wellbeing and increase resilience.
Hi, my name is Rachael. I am a paediatric nurse and have been a young people’s nurse for 3 years. Before this role I worked on a hospital children’s ward. The reason I wanted to do this job is because I am passionate about helping young people. I have always wanted to work with children and young people, and am lucky to have found a job which I enjoy.
Hi, I'm Jess, the Young People's Practitioner for Hambleton and Richmondshire. I joined the Compass REACH Team in May 2019, coming from a background of youth work, specialising in supporting young people with substance misuse issues. I am passionate about promoting good mental health and well-being and enjoy working with young people, empowering them to make positive changes to their lives.
Hi, my name is Rob and I am a Young People's Practitoner with the Compass REACH team. My previous experience working with young people and their families includes Child Sexual Exploitation outreach services and working as a social worker for Children and Family Services. I am thrilled to be part of such a passionate, experienced and dedicated team at Compass REACH, and relish the opportunity to support young people in Scarborough/Whitby/Ryedale in relation to substance misuse, mental health and emotional wellbeing, and sexual health.
Hi, my name is Katie and I am a Young People’s Practitioner in the Harrogate, Ripon and rural areas. I have worked with children, young people and families for 11 years, also completing my degree in Children, Young People and Families alongside my work. I am very passionate about working with young people in supporting them to make positive changes to their emotional health, physical health and in other areas of their lives.
Hi I’m Lucy, I am a Young People's Practitioner covering Scarborough and Whitby for Compass REACH. I come from a mental health background working in psychiatric units and completed a degree in psychology. I am very passionate about promoting wellbeing & mental health and reducing the stigma surrounding.
Hi, I'm Sarah, a Young People’s Practitioner covering Scarborough, Whitby and Ryedale. I have 20 years experience working with Young People in a variety of settings including Social Emotional and Mental Health, Specific Learning Difficulties, Communication and Interaction and ASD. I have worked for Compass for two and a half years and was previously a Wellbeing Worker for Compass BUZZ. I am passionate about supporting children and young people with their emotional health and wellbeing.
Help & support
For information about relevant health and wellbeing topics please expand the sections below.
I am aged under 11 years
I am aged 11-19 years (up to 25 years old with special educational needs)
Parents / Carers
I am a parent / carer
I am a professional