skip to main content
Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

Tower Hamlets (Compass Safe East)

A free, confidential health and wellbeing service for children and young people who need support around drug and alcohol use and/or sexual health. The service works with anyone who lives or studies in Tower Hamlets up to the age of 19 (up to 25 if you are in care, have special educational needs or a disability). Our aim is to help you make decisions where you feel you are in control of your health and wellbeing.

We listen to young people and help them to feel welcome and comfortable when they access our services. You have the right to attend services that are friendly, confidential, non-judgemental and treat you with respect. We do not tolerate any forms of discrimination at Safe East.

Feel free to drop in! You do not need to book an appointment. You could also bring along a friend if you need them to support you but occasionally you may need to be seen alone by one of our health and wellbeing nurses or workers depending on what your needs are.

How the service can help you

Contact us if you need support with:

  • Drug or alcohol use
  • Stop smoking support
  • Sexual health
  • Free condoms
  • STI testing
  • Contraception

How you can access the service

If you feel that you, or someone you know, would benefit from our support or would like some more information about the service, you can get in touch anytime via:

  • Telephone on 0203 954 0091 to speak to one of our friendly team
  • Text (ChatHealth confidential text messaging) on 07520 615 593
  • Email compass.towerhamletsyphws@nhs.net
  • Drop in to our hub (Safe East Clinical Hub, 59 Mile End Road, Mile End E1 4TT) – no appointment necessary during opening hours – or one of our other venues (see below for locations and opening times)
  • Our confidential online referral form

Or check out our Twitter page @safeeast for more information.

Our office opening hours are Mon-Fri 09:00 to 17:00.

We will get back to you within one working day if you contact us outside these hours.

Drop-in opening times and further details

Monday
10:00am – 2:00pm
Safe East Clinical Hub
59 Mile End Road, Mile End,
E1 4TT
Tel: 020 3954 0091
Drop in self referral
Drop in health and welling clinic
Sexual health clinic
Tuesday – Friday
1:00pm – 5:00pm
Safe East Clinical Hub
59 Mile End Road, Mile End,
E1 4TT
Tel: 020 3954 0091
Drop in self referral
Drop in health and welling clinic
Sexual health clinic
Monday
3:00pm – 6:00pm

XX Place Health Centre
Mile End Hospital Site, Bancroft Road,
E1 4DG
Tel: 020 7167 2828
Drop in self-referral
Sexual health clinic
Tuesday
5:30pm – 8:00pm

Eastside Youth Centre
6 Parnell Road, Bow,
E3 2RB
Tel: 020 8981 3298 (3:00pm – 6:00pm)
Drop in health and wellbeing clinic
Wednesday
4:00pm – 7:00pm

Haileybury Youth Centre (Boys group)
Haileybury Centre, 2 Ben Jonson Road,
E1 3FQ
Tel: 020 7364 6113
Drop in health and wellbeing
Thursday
4:30pm – 7:30pm

Barkantine Medical Centre
The Barkantine Practice, 121 Westferry Road,
E14 8JH
Tel: 020 7510 4000
Drop in self referral
Sexual health clinic
Friday
3:00pm – 6:00pm

Newby Place Health and Wellbeing Centre
21 Newby Place,
E14 0EY
Tel: 020 7515 4701
Drop in self-referral
Sexual health clinic
Saturday
10:00am – 1:00pm

Barkantine Medical Centre
The Barkantine Practice, 121 Westferry Road,
E14 8JH
Tel: 020 7510 4000
Drop in self-referral
Sexual health clinic

Meet the team

Lisa

Service Manager

Jackie

Programme Coordinator

Mohammed

Senior Administrator

Sue

Nurse Team Lead

Diane

Health and Wellbeing Nurse

Hannah

Health and Wellbeing Nurse

Junaid

Engagement and Participation Support Worker

Jalal

Health and Wellbeing Practitioner

Natalie

Health and Wellbeing Practitioner

Vicky

Health and Wellbeing Practitioner

Zoch

Health and Wellbeing Practitioner

Help & support

For information about relevant health and wellbeing topics please expand the sections below.

Children

I am aged under 11 years

Young People

I am aged 11-19 years (up to 25 years old with special educational needs)

Parents / Carers

I am a parent / carer

Professionals

I am a professional

Referral form

To request a call back regarding a new referral to the service, please complete the form below.