A free, confidential health and wellbeing service for children and young people who need support around drug and alcohol use and/or sexual health. The service works with anyone who lives or studies in Tower Hamlets up to the age of 19 (up to 25 if you are in care, have special educational needs or a disability). Our aim is to help you make decisions where you feel you are in control of your health and wellbeing.
We listen to young people and help them to feel welcome and comfortable when they access our services. You have the right to attend services that are friendly, confidential, non-judgemental and treat you with respect. We do not tolerate any forms of discrimination at Safe East.
Appointment required. Please call us on 020 3954 0091 to book an appointment. You could also bring along a friend if you need them to support you but occasionally you may need to be seen alone by one of our health and wellbeing nurses or workers depending on what your needs are.
How the service can help you
Contact us if you need support with:
- Drug or alcohol use
- Stop smoking support including Nicotine Replacement Therapy (NRT)
- Sexual health
- Free condoms
- STI testing
If you feel that you, or someone you know, would benefit from our support or would like some more information about the service, you can get in touch anytime via:
How you can access the service
- Telephone on 0203 954 0091 to speak to one of our friendly team
- Email email@example.com
- Visit our clinic through booked appointments only (Safe East Clinical Hub, 59 Mile End Road, Mile End E1 4TT) (see below for locations and opening times)
- Referral – Complete our confidential online referral form or download our referral form and return via email to firstname.lastname@example.org
- Book a PHSE session, workshop or training – by downloading the booking form below and returning via email to email@example.com
Or check out our Twitter page @safeeast for more information.
Our office opening hours are Mondays 09:00-17:00, Tuesdays 09:00-17:00, (BOOKED APPOINTMENTS ONLY) Wednesday 13:00-17:00, Thursdays 09:00-17:00, Fri 09:00-16:30.
We will get back to you within one working day if you contact us outside these hours.
What is Silver Cloud?
Meet the team
I’m Sonia, Service Manager at Tower Hamlets Safe East. I have not been at the service long as I joined Compass in June 2020. I am very excited to be part of such a great team in a diverse borough such at Tower Hamlets where great changes are happening. Over the last 10 years I have implements new services as well as managed integrated Adult and YP services in London. We are a great team full of different skills and personalities and are waiting to support you and listen so please get in contact.
Hey I’m Vicky the new Team Leader at Safe East. I have worked in Tower Hamlets for 5 years as a Health and Wellbeing Practitioner. Prior to this I worked with young mums and families. In my new role I aim to support the team in delivering a good service to young people. We have a great team who are able to support the young people of Tower Hamlets to create positive change. I look forward to meeting you.
Hi, my name is Diane. I am a Contraception and Sexual Health Nurse and I joined Safe East in July 2018. My previous roles were very different and I have worked in many parts of the world such as Russia, Iceland, Brazil, Saudi Arabia and America. I love meeting and working with young people, learning from them and seeing the world through their eyes.
A big, energetic and enthusiastic hello to you! I am Junaid and I have a very rewarding and enjoyable role as the engagement and participation support worker at Safe East. I deliver workshops on relationships & sex education and drugs & alcohol to young people in schools and community settings, support the delivery of the C-Card scheme, You’re Welcome, Peer Ed programme and I also train professionals. As a resident of Tower Hamlets, I am in a prime position to be able to help make a difference in tackling the range of issues affecting young people in the community.
Hello my name is Natalie and my current role is a health and wellbeing practitioner. I have worked in the borough of Tower Hamlets for over 5 years and have over 10 years experience within the field of substance misuse. This has helped me develop a good understanding of the issues that both young people and adults face. I enjoy addressing challenges presented within the borough with the hope of creating a lasting positive impact.
Hey my name is Chinniel, I am a Health and Wellbeing Practitioner at Safe East.
I have worked with young people for over 10 years. I love what I do and enjoy supporting young people to reduce the harm caused by drug and alcohol misuse. I am also an experienced sexual health and wellbeing advisor, this involves offering advice and support to young people who may have concerns or need additional support in this sensitive area. All the advice around sexual health is completely free and confidential. I work particularly closely with young people that are hard to engage, are involved with the Youth Offending Team, or those affected by child sexual exploitation.
My interests include, yoga, mindfulness, road trips and socialising. I have a psycho-social and youth work background which makes me particularly interested in helping my community thrive.
Greetings wonderful people of Tower Hamlets! My name is Devan and I’m a new member to the team. My professional background includes being a former Youth & Community Worker along with being a Serious Youth Violence/Youth Justice Practitioner. Prior to this, I practiced as a tier 2 & 3 Young People’s Substance Misuse Practitioner. One of the places where I operated in this role was within Tower Hamlets itself, so I’m truly honoured to be back in order to provide advice and support for the young people within the borough.
My name is Tatiana and I work as a Health and Wellbeing Practitioner at Safe East. I have experience in supporting young people who are using drugs and alcohol or being affected by someone else’s use, such as parental use. I provide information around drugs and alcohol, and advice for harm reduction. I also help young people to deal effectively with other issues which may affect their physical, emotional, or mental wellbeing. All the interventions delivered based on a person-centered approach, in which the young people play an active role to their care plan and feel listened to. I would like to inspire young people to make positive choices in their lives. As part of the Safe East team, I share the same passion for building stronger communities as well as seeing changes in society.
Help & support
For information about relevant health and wellbeing topics please expand the sections below.
I am aged under 11 years
I am aged 11-19 years (up to 25 years old with special educational needs)
Parents / Carers
I am a parent / carer
I am a professional