A free, confidential health and wellbeing service for children and young people who need support around drug and alcohol use and/or sexual health. The service works with anyone who lives or studies in Tower Hamlets up to the age of 19 (up to 25 if you are in care, have special educational needs or a disability). Our aim is to help you make decisions where you feel you are in control of your health and wellbeing.
We listen to young people and help them to feel welcome and comfortable when they access our services. You have the right to attend services that are friendly, confidential, non-judgemental and treat you with respect. We do not tolerate any forms of discrimination at Safe East.
Appointment required. Please call us on 020 3954 0091 to book an appointment. You could also bring along a friend if you need them to support you but occasionally you may need to be seen alone by one of our health and wellbeing nurses or workers depending on what your needs are.
How the service can help you
Contact us if you need support with:
- Drug or alcohol use
- Stop smoking support including Nicotine Replacement Therapy (NRT)
- Sexual health
- Free condoms
- STI testing
If you feel that you, or someone you know, would benefit from our support or would like some more information about the service, you can get in touch anytime via:
How you can access the service
- Telephone on 0203 954 0091 to speak to one of our friendly team
- Email: email@example.com
- Visit our clinic through booked appointments only Spotlight, 30 Hay Currie Street, E14 6GN (see below for locations and opening times)
- Referral – Complete our confidential online referral form or download our referral form.
- Book a PHSE session, workshop or training – by downloading the booking form below and returning via email to firstname.lastname@example.org
Our office opening hours are Mondays 09:00-17:00, Tuesdays 09:00-17:00, (BOOKED APPOINTMENTS ONLY) Wednesday 13:00-17:00, Thursdays 09:00-17:00, Fri 09:00-16:30.
We will get back to you within one working day if you contact us outside these hours.
What is Silver Cloud?
Meet the team
I’m Sonia, Service Manager at Tower Hamlets Safe East. I have not been at the service long as I joined Compass in June 2020. I am very excited to be part of such a great team in a diverse borough such at Tower Hamlets where great changes are happening. Over the last 10 years I have implemented new services as well as managed integrated Adult and YP services in London. We are a great team full of different skills and personalities and are waiting to support you and listen so please get in contact.
Hey I’m Vicky the new Team Leader at Safe East. I have worked in Tower Hamlets for 5 years as a Health and Wellbeing Practitioner. Prior to this I worked with young mums and families. In my new role I aim to support the team in delivering a good service to young people. We have a great team who are able to support the young people of Tower Hamlets to create positive change. I look forward to meeting you.
Hello my name is Natalie and my current role is a health and wellbeing practitioner. I have worked in the borough of Tower Hamlets for over 5 years and have over 10 years experience within the field of substance misuse. This has helped me develop a good understanding of the issues that both young people and adults face. I enjoy addressing challenges presented within the borough with the hope of creating a lasting positive impact.
Hiya, it’s Nicole here and I am a Health and Wellbeing Practitioner.
I started working with Compass in June 2021. I have over 15 years’ experience working in the substance misuse field with both adults and young people.
It is very rewarding working with young people as having those early interactions can really make a difference.
I always put their needs first, so communication is key.
It is important that every Young person has a voice and that they feel listened to and not just talked at.
I always ask young people what they would like to gain from their experience so that we can work together towards achieving this.
Whilst my role is to offer support and advice, I have also learnt a lot and gained valuable insight from our young people.
I enjoy being part of the young persons journey and seeing them succeed and be their best self!
I look forward to meeting with you
Hello! I’m Rachel. I have begun working at Compass after working with young people in a variety of settings and taking different approaches to promoting wellbeing and personal development. I love supporting people to make positive changes whilst they carve out a path for their future. I believe in focussing on an individual’s strengths, feelings and beliefs are essential when I am supporting and inspiring them to make changes or face challenges. This is my second role in Tower Hamlets and I am passionate about playing a positive role in the borough
Hello! I’m David. I’m one of the sexual health and contraception nurse at Safe East.
I’ve worked in Sexual health for 17 years and am delighted to be working in Tower Hamlets, complementing Diane skills, knowledge and abilities. I’ve worked in services across London and England and really enjoy working with young people.
I aim to do my best to provide young people with care and compassion they deserve through services that are fit for purpose and tailored to young people’s needs. It’s an honour to work at a unique service like Safe East alongside brilliant practitioners.
“Hey! I’m Bobbie and I’m one of the Health and Wellbeing Practitioners.
I have five years’ experience in the substance misuse field, specialising in alcohol use and complex mental health needs particularly. I’m friendly, mindful, patient, and person-centred.
It’s a privilege to be able to hear the stories of other people, so I value the importance of providing a safe, non-judgemental space for those I work with. Change doesn’t happen overnight, and our journey can be surprising, but I’m here to listen each step of the way.
I’m looking forward to hearing your story and supporting you onto the next chapter in your journey.”
Help & support
For information about relevant health and wellbeing topics please expand the sections below.
I am aged under 11 years
I am aged 11-19 years (up to 25 years old with special educational needs)
Parents / Carers
I am a parent / carer
I am a professional