Young People and Parents
The Service is fully committed to providing ongoing access and support to young people, parents and families during this time.
If you are a young person who would like further support regarding your own or someone else’s drug and/or alcohol use you can continue to access our confidential service by:
FreePhone: 0800 0887248
Text (Chathealth): 07507331525 (Confidential)
If you are a parent concerned about a child or young person who is/has been exposed to someone else’s drug and/or alcohol use and you feel the child or family would benefit from support, please continue to contact the service by:
Telephone: 01788 578227
Parentline: 07520 619 376 (Confidential)
If you have an upcoming appointment with one of our practitioners, this will most likely take place over the phone. Please get in touch using the details above if you have any questions.
Find the latest information about Coronavirus (COVID-19) on the NHS website.
In light of current circumstances we wanted to provide you with an update regarding our revised service provision. Compass will continue to offer a highly professional and accessible service to children and young people across Warwickshire, however our face-to-face contact has been temporarily suspended and is replaced with a telephone contact/intervention to ensure that we are still able to provide on-going support in all circumstances.
Please continue to refer as normal. Be assured that the Service continues to prioritise all new and existing service users. New referrals will be processed using our normal operating procedures. We appreciate that it may be difficult to obtain written consent in the current situation, so where possible we will make contact with the young person being referred to obtain this. We would still expect the young person to have been consulted by you in the first instance before you complete the referral.
Please note that all group workshops and professional training events have been cancelled until further notice.
Should you wish to speak with a member of the team please phone us on 01788 578227. You can also request a call-back on our service webpage.
Alternatively we offer a free confidential text messaging service where young people can send a text to our Chathealth number on 07507 331 525. Our opening hours are Mon-Thurs 09:00 to 17:00 and Friday 09:00 to 16:30.
The Compass Team